We accept returns on most new, unused items within 30 days of delivery, subject to the following terms:

• Items must be uninstalled, unused, and returned in their original packaging.

• A Return Merchandise Authorization (RMA) is required before any return will be accepted.

• Approved returns are subject to a 20% restocking fee.

• Return shipping is the responsibility of the customer unless the return is due to our error.

To request an RMA, email us at Teresa@LightingNearMe.com with your order number and reason for return.

If you believe an item is defective:

• Notify us within 5 business days of delivery.

• Do not discard or return the product until we review and provide instructions.

• If a return is required, we will issue an RMA and provide a prepaid return label.

• If the defect is confirmed, a replacement will be shipped at no cost to you.

Items returned without prior approval or an RMA will not be accepted or refunded.

• Refunds are issued to the original payment method within 5–7 business days of receiving and inspecting the returned item.

• Original shipping costs are non-refundable, unless the return is due to a defective item or our fulfillment error.

Orders may be canceled at no charge before they ship. If your order has already shipped, it will fall under our standard return policy.